This website is owned by the entity CARNICERIAS CAMPOVERDE SLU (hereinafter, the "Company") whose data is as follows:

• Registered office: AVENIDA SALVADOR SANCHEZ FRASCUELO 9 LOCAL 18. 28411 Madrid

• NIF: B85768935

• Email: store@carnescampoverde.com

This document (as well as the rest of the documents related to it) will regulate the conditions governing the use of this Website www.carnescampoverde.com and the purchase or acquisition of products offered on it (hereinafter, Conditions) .

The aforementioned Conditions are included in the activity carried out by CAMPOVERDE BUTCHERS SLU. on the Website, which is the purchase of meat products and meat derivatives. 

It is necessary that the User, before accessing, browsing and/or using this web page, read these Conditions, the Legal warning, Cookies Policy, and the Privacy Policy de CAMPOVERDE BUTCHERS SLU

In turn, the User, when using this Website and/or when requesting the acquisition of a product, will be bound by the aforementioned conditions. If you do not agree with them, you must not use this Website.

These Conditions are subject to change. In any case, the User is responsible for consulting them each time he accesses, browses or uses the Website, being applicable those that are in force at each moment in which he requests any of the products offered. In the event that the User has any type of doubt about the Conditions, he may contact CAMPOVERDE BUTCHERS SLU, through any of the ways provided in the upper part.


The navigation, access and use of the Website, confers the condition of user/s, for which all the Conditions established in this document, as well as the subsequent modifications that they could be given All this without prejudice to the application of the corresponding legal regulations applicable in each case.

The User assumes his responsibility for the correct use of this Website. This responsibility will include:

  1. Only use the Website to make inquiries, purchases and/or legally valid acquisitions.
  2. Do not make any type of purchase and/or false or fraudulent acquisition. In the event that the purchase can be qualified as such, it will be canceled and the competent authorities will be informed.
  3. The contact information provided will be true and lawful, all based on our Privacy Policy.

In any case, the User declares to be over eighteen (18) years of age and to have full legal capacity to enter into contracts through this Website. In the event that the User is not of legal age, please do not purchase any of the products offered on this website. 

The Website is mainly aimed at Users residing in Spain. Thus, CAMPOVERDE BUTCHERS SLU, is not responsible for the compliance of the Website, totally or partially, with the laws of other countries. 

The User, at his choice, may formalize with CAMPOVERDE BUTCHERS SLU the contract of sale of the desired products in any of the languages ​​in which these Conditions are established, on this Website.


Users, either through access as well-registered guests, may purchase on the Website by the established means and forms. They must follow the online purchase and/or acquisition procedure of www.carnescampoverde.com, during which several products can be selected and added to the cart, basket or final purchase space.

In turn, the User must fill in, fill in and verify the information that is requested in each step, although, during the purchase process, before making the payment, the acquisition data may be modified.

Next, the User will receive an email confirming that CAMPOVERDE BUTCHERS SLU, has received your order or request for purchase and/or provision of the service, this message being the confirmation of the order. In your case, you will also be informed by email when your purchase is being shipped. Where appropriate, this information may be made available to the User through their personal connection space to the Website.

The User acknowledges having knowledge, at the time of purchase, of certain particular conditions of sale that concern the product and/or service in question and that are shown together with the provision or, where appropriate, image of this Website. Serve as an illustrative example (by no means exhaustive) depending on the case:

  • First name.
  • Price.
  • Components.
  • Weight.
  • Quantity.
  • Colour.
  • Product Details.
  • Product characteristics.
  • How to carry out the provision.
  • Cost of the service and/or product.

Once the purchase procedure has been completed, the User consents to the Website generating an electronic delivery note that will be sent to the User by email and/or through their personal connection space to the Website. In turn, the User can, if he wishes, obtain a copy of his paper invoice, requesting it from CAMPOVERDE BUTCHERS SLU using the contact spaces of the Website or through the contact information provided above.

The User acknowledges having knowledge, at the time of purchase, of certain particular conditions of sale that concern the product in question. The search for the required product will be carried out through its reference number.

And acknowledges that the completion of the purchase order materializes the full and complete acceptance of the particular conditions of sale applicable to each case.

Communications, purchase orders and payments made during transactions made on the Website may be archived and retained in the computerized records of CAMPOVERDE BUTCHERS SLU in order to constitute a means of proof of the transactions, respecting the reasonable conditions of security, laws and current regulations that apply to it (in particular, the RGPD, LOPD - GDD and LSSI-CE), all in compliance of the Data protection policy from our website.


All purchase orders received by CAMPOVERDE BUTCHERS SLU through the Website, are subject to the availability of the products and/or force majeure (clause nine of these Conditions) affecting their supply. If there are difficulties in terms of availability, CAMPOVERDE BUTCHERS SLU undertakes to contact the User and reimburse any amount that may have been paid as an amount. This will be equally applicable in cases in which the provision of a service becomes impossible.


The prices shown on the Website are the final ones, in euros (€) and including taxes, unless due to legal requirements, especially in relation to VAT, it is stated differently. The prices are offered with respect to the weights of each variant, and these weights are approximate, and in some cases may have a +/-10% variation without being a reason for claim.

In no case will the Website add additional costs to the price of a product or service automatically, but only those that the User has selected and chosen freely and voluntarily. Even so, prices may change at any time, but possible changes will not affect orders or purchases with respect to Users who have already received an order confirmation.

In reference to the means of payment, these will be: bank transfer, credit or debit card (using the Stripe platform), or payment through a PayPal account.

Credit cards will be subject to checks and authorizations by the issuing banking entities, if said entity does not authorize the payment, CAMPOVERDE BUTCHERS SLU It will not be responsible for any delay or lack of delivery and will not be able to formalize any contract with the User.

Once you CAMPOVERDE BUTCHERS SLU receives the purchase order from the User through the Website, a pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge on the card will be made at the time the confirmation of the shipment and/or confirmation of the service provided is sent to the User in the manner and, where appropriate, in the established place. In any case, the User confirms that the payment method is his.


In accordance with the provisions of Law 37/1992, of December 28, on Value Added Tax (VAT), purchase orders for delivery will be understood to be located in the territory of application of Spanish VAT if the delivery address it is in Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be that legally in force at all times depending on the specific item in question.

Shipment will be made after receipt of payment. Products purchased at CAMPOVERDE BUTCHERS SLU They are supplied in the Peninsula. The products will be sent to the delivery address that you indicate during the order.

The deadlines indicated are indicative and correspond to the deadlines for preparation of the order and delivery. These terms can vary between 1-2 business days. The products purchased will be delivered to the person and to the address indicated in the order. By default, delivery notes/invoices will be sent to the email address indicated by the client at the time of registration, when requested. 

The shipment will be made through the company SEUR FRÍO or similar that will manage the transfer of the product. For this, personal data will be communicated to them to proceed with the perfection of the shipment. It is important to note that on Fridays, Saturdays, Sundays, the eve and regional and/or national holidays, there will be no delivery or delivery of orders. However, its delay will not imply the cancellation of the order or any compensation.

Shipping costs will be offered independently depending on the geographical location of the User's address.

An order is considered delivered at the time the carrier delivers the package to the User and the User signs the delivery receipt document. It is up to the customer to verify the condition of the merchandise upon receipt and indicate all anomalies on the delivery receipt.


The User is made aware that if they detect that an error has occurred when entering data necessary to process their purchase request on the Website, they may modify them by contacting CAMPOVERDE BUTCHERS SLU through the contact spaces enabled on the Website, and, where appropriate, through those enabled to contact customer service, and/or using the contact information provided in the first clause (General Information ). 

 Likewise, the User is referred to consult the Legal y Privacy Policy to obtain more information on how to exercise your right of rectification as established in REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to the treatment of personal data and the free circulation of these data (hereinafter RGPD), as well as Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (hereinafter LOPD – GDD). 


In the cases in which the User acquires products through the Website, they are assisted by a series of rights, as listed and described below:

  1. Right of Withdrawal: The art. 103 section d) of the LAW FOR THE DEFENSE OF CONSUMERS AND USERS, establishes the possibility that the right of withdrawal does not apply in the case of a product that can deteriorate or expire quickly, as is the case of fresh meat. This is included in our return policy. Therefore, once the order is placed, you cannot withdraw from the purchase made.

In the case of wanting to exercise this right of withdrawal, the User must notify his decision to CAMPOVERDE BUTCHERS SLU You may do so, where appropriate, through the contact spaces provided on the Website.

The User, regardless of the means he chooses to communicate his decision, must express clearly and unequivocally that it is his intention to withdraw from the purchase contract.

In case of accepting withdrawal, CAMPOVERDE BUTCHERS SLU will refund, by means of a gift card, the User all payments received, excluding shipping costs (with the exception of additional costs chosen by the User for a shipping method other than the least expensive method offered on the Website) without any delay improper and, in any case, no later than 14 calendar days from the date on which CAMPOVERDE BUTCHERS SLU is informed of the decision to withdraw by the User.

CAMPOVERDE BUTCHERS SLU could withhold said refund until the products or items of the purchase have been received, or until the User presents proof of the return of the same, depending on which condition is met first.

The User can return or send the products to the address provided by CAMPOVERDE BUTCHERS SLU taking charge of the shipment at all times.

And you must do so without undue delay and, in any case, no later than 24 calendar hours from the date on which CAMPOVERDE BUTCHERS SLU was informed and confirmed of the withdrawal decision.

The User acknowledges knowing that there are exceptions to the right of withdrawal, as stated in article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws. In the case of the products offered by CAMPOVERDE BUTCHERS SLU, it is important to highlight the letter of said article (“the supply of goods that can deteriorate or expire quickly”) given that in many circumstances the client and/or consumer could be framed in such a case.

In any case, no refund will be made if the product has been used beyond the mere opening of the same, of products that are not in the same conditions in which they were delivered or that have suffered any damage after delivery. Likewise, the products must be returned using or including all their original packaging, and other accompanying documents, as well as a copy of the purchase invoice.

All of the above will be applicable as long as it does not fall under any of the exceptions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, especially its article 103.

If you have problems with products or services purchased on this website, you can file a claim through the dispute resolution platform of the European Union. CAMPOVERDE BUTCHERS SLU reserves the right to refuse to accept the claim submitted through the platform.

  1. Return of defective products or shipping errors: these are all those cases in which the User considers that, at the time of delivery, the product does not comply with the provisions of the contract or purchase order, and that, therefore, they should contact CAMPOVERDE BUTCHERS SLU immediately and let you know the existing disagreement (defect / error) by the same means or using the contact information provided in the previous section (Right of Withdrawal).

The User will then be informed on how to proceed to return the products, and these, once returned, will be examined and the User will be informed, within a reasonable time, if the refund or, where appropriate, the replacement of the same. . The user will be responsible for the return shipping costs.

The refund or replacement of the product will be made as soon as possible and, in any case, within 14 days from the date on which we send you an email confirming that the refund or replacement of the non-compliant item is appropriate.

The amount paid for those products that are returned due to a defect, when it actually exists, will be fully refunded. The refund will be made by the same means of payment that the User used to pay for the purchase.

In any case, the rights recognized in the legislation in force at all times for the User, as consumer and user, will always be respected.

  1. Warranty: the User, as a consumer and user, enjoys guarantees on the products that can be purchased through this Website, in the legally established terms for each type of product and/or service, responding CAMPOVERDE BUTCHERS SLU

In this sense, it is understood that the products are in accordance with the contract provided that: they conform to the description made by CAMPOVERDE BUTCHERS SLU and possess the qualities presented in it; are suitable for the uses to which products of the same type are ordinarily destined; and present the usual quality and benefits of a product of the same type and that are fundamentally expected of it.

  1. Cancellation: Due to the speed of our service, and as it is fresh meat, it is not possible to cancel/modify an order once it has been placed.


Except for legal provision to the contrary, CAMPOVERDE BUTCHERS SLU You will not accept any responsibility for the following losses, regardless of their origin: 

  • Any losses that were not attributable to any breach by you.
  • Business losses (including loss of profits, income, contracts, anticipated savings, data, loss of goodwill or unnecessary expenses incurred).
  • Any other indirect loss that was not reasonably foreseeable by both parties at the time the contract for the sale of the products was formalized between both parties. 

Equally, CAMPOVERDE BUTCHERS SLU It also limits your liability in the following cases: 

  • CAMPOVERDE BUTCHERS SLU applies all measures concerning to provide a faithful display of the product on the Website, however, it is not responsible for the minimum differences or inaccuracies that may exist due to lack of resolution of the screen, or problems of the browser that is used or other of this nature. 
  • Technical failures that, due to fortuitous or other causes, prevent the normal operation of the service through the Internet. Lack of availability of the Website for maintenance or other reasons, which prevents the availability of the service. CAMPOVERDE BUTCHERS SLU puts all the means at its disposal in order to carry out the process of purchase, payment and shipping / delivery of the products, however it disclaims responsibility for causes that are not attributable to it, unforeseen circumstances or force majeure. 
  • En general, CAMPOVERDE BUTCHERS SLU will not be responsible for any breach or delay in the fulfillment of any of the obligations assumed, when the same is due to events that are beyond our reasonable control, that is, that are due to force majeure, and this may include, by way of illustration but not exhaustive: 
  1. Strikes, lockouts or other industrial action.
  2. Civil commotion, revolt, invasion, threat or terrorist attack, war (declared or not) or threat or preparations for war. 
  3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster. 
  4. Impossibility of using trains, boats, airplanes, motor transport or other means of transport, public or private. 
  5. Inability to use public or private telecommunication systems. 
  6. Acts, decrees, legislation, regulations or restrictions of any government or public authority. 

In this way, the obligations will be suspended during the period in which the force majeure continues, and CAMPOVERDE BUTCHERS SLU will have an extension in the term to comply with them for a period of time equal to the duration of the force majeure. CAMPOVERDE BUTCHERS SLU will use all reasonable means to find a solution that allows us to fulfill our obligations despite the cause of force majeure.


By using this Website, the User agrees that most communications with CAMPOVERDE BUTCHERS SLU are electronic (email or notices published on the Website). 

For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that CAMPOVERDE BUTCHERS SLU sent electronically meet the legal requirements to be in writing. This condition will not affect the rights recognized by law to the User. 

The User can send notifications and / or communicate with CAMPOVERDE BUTCHERS SLU Through the contact information provided in these Conditions and, where appropriate, through the contact spaces on the Website.

Likewise, unless otherwise stipulated, CAMPOVERDE BUTCHERS SLU You can contact and / or notify the User by email or at the postal address provided.


No waiver of CAMPOVERDE BUTCHERS SLU to a specific right or legal action or the lack of requirement by CAMPOVERDE BUTCHERS SLU Strict compliance by the User with any of its obligations will not imply a waiver of other rights or actions derived from a contract or the Conditions, nor will it exonerate the User from the fulfillment of its obligations. 

No waiver of CAMPOVERDE BUTCHERS SLU Any of these Conditions or the rights or actions derived from a contract will take effect, unless it is expressly established that it is a waiver and it is formalized and communicated to the User in writing.


If any of these Conditions are declared null and void by a final decision issued by a competent authority, the remaining clauses will remain in force, without being affected by such declaration of invalidity.


These Conditions and any document to which express reference is made in these constitute the entire agreement existing between the User and CAMPOVERDE BUTCHERS SLU in relation to the object of sale and replace any other agreement, agreement or previous promise agreed verbally or in writing by the same parties. 

The User and CAMPOVERDE BUTCHERS SLU acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except for what is expressly mentioned in these Conditions.


The information or personal data that the User provides to CAMPOVERDE BUTCHERS SLU in the course of a transaction on the Website, they will be treated in accordance with the provisions of the Privacy policies. By accessing, browsing and/or using the Website, the User consents to the processing of said information and data and declares that all the information or data provided is true.


Access, navigation and / or use of this Website and product purchase contracts through it will be governed by Spanish legislation. 

Any controversy, problem or disagreement that arises or is related to the access, navigation and / or use of the Website, or with the interpretation and execution of these Conditions, or with the sales contracts between CAMPOVERDE BUTCHERS SLU and the User, will be subject to the jurisdiction of the Spanish courts and tribunals. CAMPOVERDE BUTCHERS SLU and the user agree to submit disputes that may arise in relation to the contracting of products or services subject to these General Conditions, to the Courts and Tribunals of the User's domicile.


The User can send to CAMPOVERDE BUTCHERS SLU your complaints, claims or any other comment you wish to make through the contact details provided at the beginning of these Conditions (General Information). 

In addition, CAMPOVERDE BUTCHERS SLU has official complaint forms available to consumers and users, and that they can request from CAMPOVERDE BUTCHERS SLU at any time, using the contact information provided at the beginning of these Conditions (General Information). 

Likewise, if the conclusion of this purchase contract between CAMPOVERDE BUTCHERS SLU and the User arises a dispute, the User as a consumer may request an out-of-court dispute resolution, in accordance with EU Regulation No. 524/2013 of the European Parliament and of the Council, of May 21, 2013, on online dispute resolution in consumer matter. http://ec.europa.eu/odr